At beardifyy, we stand behind the quality of our products and your satisfaction is our top priority. We are committed to making the return and refund process as easy as possible.
Returns
If for any reason you are not completely satisfied with your purchase, you may return it to us within 30 days of the original purchase date. To be eligible for a return, products must be in original condition with tags still attached.
To start the return process, email contact@beardifyy.com or submit a return request through our online portal. We will provide instructions and arrange for pickup and return shipping.
You are responsible for return shipping costs unless the return is due to our error (i.e. defective, damaged, wrong item shipped).
Refunds
After inspecting the return and confirming eligibility, we will issue a refund in the original form of payment within 3-5 business days.
Refunds may take 1-2 billing cycles to appear on credit card statements depending on your bank’s policies.
Sale items purchased with promotional discounts may be refunded for the amount paid at checkout.
Exchanges
If you would prefer to exchange your purchase for a different product instead of a refund, please let us know when you initiate the return. We are happy to send an exchange once we receive the returned item.
Exceptions
Custom and personalized products are made to order and cannot be returned or exchanged unless damaged or defective.
Questions
If you have any questions about our returns and refunds policy, please contact us at contact@beardifyy.com. We will do our best to process your return or exchange in a prompt and convenient manner.